Facebook: it’s not the ‘where,’ it’s the ‘who’

Facebook by marcopakoEver looked at your friends’ holiday photos on Facebook and thought, “Looks good. If they had a good time there, why can’t I?”

If so, you’re not alone. It looks as if more and more people’s travel decisions are being influenced by friends/acquaintances on Facebook. This isn’t because they’re being sheep-like; it’s because people, very sensibly, will be more confident about visiting a place if it has some positive word of mouth that they trust.

It’s a short step from this kind of “friends-influenced” travel model to Facebook users being attracted by eye-catching photos and great guest comments on the business pages of hotels, B&Bs and guest houses that are in beautiful parts of the world.

Still sceptical? Here are few links to some facts and figures:

  • A 2011 poll on Skyscanner.com indicated that 52% of Facebook users were inspired by friends’ holiday pictures to book a trip to that particular place. (http://bit.ly/hAK4OD)
  • A 2012 report by EyeforTravel indicates that 7 out of 10 travel brands professed how social media has not only generated a remarkable amount of direct bookings from social media sites, but has also significantly improved engagement with customers. (http://bit.ly/rsN3rC)
  • A 2011 World Travel Market Industry Report states that more than one fifth, or 22%, of travel companies generate revenue from social media efforts, and 27% are planning to make strides in social over the next 5 years. (http://bit.ly/NUpZ24)

One thought on “Facebook: it’s not the ‘where,’ it’s the ‘who’

  1. All very well but how does one get guests to post photos – offering prizes and (extra) special offers isn’t allowed or is it? Perhaps I’m confused with TripAdviser.
    Besides most of our guests, having visited from thousands of miles away, aren’t too likely to be coming back in the immediate future. No matter what we offer.

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